This is a prime example of why tech literacy is so important. My brother just called the other day about this exact same problem. I walked him through it but a lot of families do not have a tech specialist one phone call away (not to mention, for free!). I'm not saying this stuff is easy, but I am saying that tech will affect your life one way or another. That way, ultimately, will be determined by you! http://bit.ly/9YHHiU
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